Urgent Care University provides ongoing professional development to urgent care, retail health, and occupational medicine professionals. Our team is dedicated to providing quality outcome-focused training for our customers.

Premier Health provides high quality training programs either in-house or at a convenient location for your staff to attend. We are able to offer a range of training programs customized to the learning needs of your organization. We employ a number of industry experts and respected clinicians with expertise in:

  • General Urgent Care
  • Pediatric Urgent Care
  • Retail Health
  • Occupational Medicine

Some of the training programs offered by Premier Health include:

General Overview of Urgent Care and Occupational Medicine

  • What is Urgent Care General Overview of Urgent Care
  • What is Occupational Medicine General Overview of Occupational Medicine

Organizational Priorities 

  • Patient Satisfaction, Operational Efficiency
  • Employee Satisfaction, Financial Success

Customer Service

  • Mission Statement Recommendations for Attaining Optimal Clinic Flow
  • Ensuring Optimal Patient Service
  • Occupational Medicine
  • Standards of Care Scripts

Human Resources 

  • Orientation and Training Programs
  • Formula for Effective Employee Performance
  • Job Descriptions 
  • Employee Handbook 
  • Recommended Staffing Models
  • Policies and Procedures
  • Performance Evaluations
  • Staff Competencies
  • Training
  • Certification Requirements

Information Systems EMR and Practice Management Systems

Marketing/Advertising/Media Training

Marketing & Advertising

  • Urgent Care Target Markets Effective Strategies
  • Occupational Medicine Overview of Occupational Medicine Sales and Marketing Identifying Key Employer Groups and Governmental Agencies


  • Floor Plans and Building Designs
  • Interior and Exterior Signage
  • Equipment, Supply and Furniture Needs

Financial Management

  • Overview of Urgent Care Financial Management
  • Overview of Occupational Medicine Financial Management